Course Title WS=Workshop	Description	Logistics
PM 100 Basic Process Modeling	This course provides formal training in business process modeling using standards based modeling methods.  Training includes functional, workflow and information flow modeling with emphasis on data/process integration.	3 Days On Site
PM 105 WS Process Modeling Standards and Best Practices	This workshop provides combined training and development of standards and best practices.  The workshop addresses naming standards, graphical standards, modeling notation usage, process metadata usage, and process model life cycle management.  At the completion of the workshop, students will have developed an initial set of standards and best practices for their work context.	3 Days On Site
PA 110 WS Process/Performance Analysis and Metrics	This workshop provides training in process gap analysis (correctness, completeness and resources).  Process optimization methods and design of controls and metrics and their relationship to effective processes will be emphasized. Process based cost analysis and cost of ownership metrics are included.	2 Days On Site
PS 110 WS Process/Performance Synthesis	This workshop provides training in the use of object based design of processes.  Emphasis is placed on the use of virtual machine models to describe state changes in process objects as well as the application of controls and metrics in process design.	2 Days   On Site
WG 100 WS  Workgroup Creativity-Breaking Through	Use and learn the latest group dynamic technique, QDS – Question Driven Segue™, to resolve conflicts, improve creativity and inspire personal and team initiatives.	1 Day On Site

QDS – Question Driven Segue™ is a Trademark of Collective Intelligence Solutions

Businesses are continuously challenged to meet changes in their environment.  These challenges come from changes in competition, markets, regulatory requirements, technology, business requirements and workforce qualifications.  Ham Hayes Consulting can help you realize substantial improvements in performance using object based design synthesis methodology, along with controls and metrics tailored for your operations.  

Ultimately, achieving outstanding performance will be critically dependent on interpersonal and organizational factors.  Some of these factors include:

• Alignment of individual and organizational values with goals
• Understanding and communication of objectives and expected outcomes
• Individual and workgroup accountability and creativity

We use new and proven communication and workgroup collective intelligence methods.  These methods enable the development of substantially higher performance human, automated and hybrid processes.